Your support inbox, answered in two minutes.
For Shopify brands. $99 a month. It reads twelve months of your own replies and writes in your voice.
It will not send a single email until you tell it to. Here is how that works.
Right now, someone is typing this by hand.
- What a full-time support VA costs per month
- Of support email is some version of the email above
- Typical first reply for a brand your size
That email takes four minutes to answer. It arrives forty times a week.
Here is what it wrote back.
This took four seconds. Nobody typed it. So how did it know?
How it works
- 01
You connect Gmail.
One click. Nothing installs on your computer.
- 02
It reads your last twelve months of sent replies.
Not a knowledge base you have to write. Your actual answers, in your actual voice.
- 03
New email arrives, draft appears.
Sitting in the thread, ready to send.
Runs on our servers. Works at 2am on a Sunday, whether your laptop is open or not.
Try it on your own question.
This is a demo with canned answers. The real thing reads your policies and your history.
What happens when it gets something wrong?
Answers on its own
- Order status and tracking
- Delivery estimates
- Shipping cost and destinations
- Return policy questions
- Sizing and materials
- Restock dates
- Care instructions
Always your call
- Refunds
- Cancellations
- Store credit
- Damaged or wrong items
- Anything mentioning legal action or injury
- Any return outside your window
- Anything it is not confident about
The right column cannot be automated. Not by you, not by us, not ever. Refunds and cancellations move money, so the server rejects any attempt to make them automatic even if you ask.
You will not be asked to trust it on day one.
Every new account starts in draft-only mode. Nothing sends. You approve or edit each reply, and the system tracks how often it got that type of question right.
Where is my order
Auto-send unlocks at 50 approvals
You unlock automation one question type at a time, after you have watched it get that type right fifty times. Turning it back off takes one click and no confirmation.
What it would do for your inbox.
- 8.0
- Hours per week you spend on email now
- 5.2
- Hours back per week
- $563
- What that time costs you monthly
- $99
- What InboxAgent costs
At 120 emails a week you would get back about 5.2 hours. That is $563 of your time for $99.
Assumes 65% of email is routine, based on typical DTC support mix. Your split will differ.
$400 one-time setup, then
$99/month
- Connects to Gmail and Shopify
- Learns from your last 12 months of replies
- Unlimited question types
- Draft-only until you decide otherwise
- Cancel anytime
Annual: two months free. Support plus Instagram at $199 is coming soon.
Questions worth asking.
Ten pilot spots.
I am taking on ten brands to start so I can set each one up personally. If that is interesting, tell me about your store.